Dubai Metro requires a large operational workforce to keep services safe, reliable and coordinated.
Operations work includes station activities, fault management, fleet planning, control-centre support, performance analysis and service coordination.
Anúncios
Keolis’ current Dubai recruitment platform lists operational and planning positions including Lead Fault Controller, Fleet Planner and Performance Analyst.
Control Centre Jobs
The operations control environment is responsible for monitoring and coordinating network activity.
A current Lead Fault Controller position is responsible for fault-control activities, live fault response and remote condition monitoring. The role also supervises Fault Controllers and First Line Response Technicians assigned during a shift.
Responsibilities can include:
- Monitoring system conditions
- Coordinating fault response
- Supporting incident management
- Reviewing system diagnostics
- Coordinating technical response teams
- Maintaining operational continuity
- Supporting risk management
- Recording and analysing faults
These roles require strong operational judgement and technical knowledge.
Fleet Planner Jobs
A current Keolis Fleet Planner position supports maintenance planning for Metro rolling stock.
The employee works with maintenance teams and operations planners to schedule mileage-based maintenance activities and reduce unplanned vehicle downtime.
The current vacancy requires:
- Engineering degree
- At least two years of relevant experience
- Planning and scheduling experience
- Understanding of maintenance work orders
- Familiarity with maintenance-management systems
- Strong English skills
Performance Analyst Jobs
Performance analysts work with operational and engineering data.
A current Keolis Performance Analyst role supports KPI reporting across operations, engineering, QHSE and support departments. The position involves monitoring trends, validating data and preparing performance analysis.
This may suit applicants with backgrounds in:
- Data analysis
- Performance management
- Transport operations
- Engineering analysis
- Business reporting
- KPI management
Operations Salary
Bayt’s third-party Serco Dubai Metro records list examples such as:
Operations Coordinator: approximately AED 3,999/month
Operations Supervisor: approximately AED 5,249/month
Station Master: approximately AED 4,199–4,299/month
These are employee-reported market figures and should not be treated as an official current Keolis MHI salary scale.
Specialist or management-level positions may differ substantially.
Requirements for Operations Jobs
Depending on the job, employers may look for:
- Engineering qualifications
- Railway experience
- Transport operations experience
- Planning skills
- Computer skills
- Data analysis
- Maintenance-management-system experience
- Strong English
- Ability to work shifts
- Safety awareness
- Decision-making skills
The current Fleet Planner vacancy, for example, specifically asks for an engineering degree and relevant planning/maintenance experience.
Shift and 24-Hour Working
Some railway operations roles require shift coverage.
The Lead Fault Controller vacancy specifically relates to live fault response and team management during shifts.
Applicants should be prepared for working patterns that may include:
- Early morning shifts
- Evening shifts
- Overnight shifts
- Rotating rosters
- Weekend work
- Public holidays
Benefits and Insurance
Eligible private-sector employment in Dubai includes applicable labour protections and employer-provided health insurance.
The UAE Government states that employers in Dubai must provide health insurance for employees.
Employees are generally entitled to 30 days of paid annual leave after one year of service under the UAE private-sector rules.
Additional benefits depend on the employer and employment contract.
Skills That Can Help
Operations employees should be comfortable with:
- Microsoft Office
- Reporting
- Operational procedures
- Data analysis
- Coordination
- Communication
- Incident response
- Safety procedures
- Time management
- Team leadership
Current Dubai Metro Operational Environment
Dubai’s Metro system continues to receive significant maintenance and infrastructure investment.
In July 2026, RTA reported major AC-system maintenance covering 62 Metro trains, while another July 2026 programme involved the overhaul of 262 escalators, representing 63% of all Metro station escalators at that point.
These programmes require coordinated operations and maintenance teams.
How to Apply
Use the official Keolis recruitment portal:
For official Dubai transportation information:
Roads and Transport Authority Dubai
FAQs
What does a Dubai Metro control-centre employee do?
The exact job varies, but control-centre roles can monitor service conditions, coordinate fault response, manage incidents and support operational continuity.
What qualification is needed for Fleet Planner?
The current Keolis vacancy requires an engineering degree and at least two years of relevant experience in engineering work management, maintenance planning or scheduling.
Can control-centre jobs require shifts?
Yes. Some fault-management and operations roles require shift coverage.
Conclusion
Dubai Metro operations careers are suited to professionals who can work in highly structured, safety-focused environments. Current vacancies show opportunities in fault control, fleet planning and performance analysis, although qualification requirements vary considerably.
